Privacy Policy

Diabetes Education Services is committed to protecting your privacy. This privacy policy describes how Diabetes Education Services collects and uses the personal information you provide on our websites.

Collection and Use of Personal Information

We collect the following personal information from you.

  • Contact Information such as name, email address, mailing address, phone number, and in some cases, professional license number
  • Information about your business such as company name, company size, business type, profession
  • Billing Information such as credit card number, expiration date, billing address

We collect this information when you

  • Purchase products
  • Contact us with questions or request more information about our products or services

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send you a newsletter

Security and PCI Compliance

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any data collected in order to fulfill an order, including customers contact information, orders information and credit card information adheres to the PCI Data Security Standards as described here.

If you have any questions about security on our website, you can contact us at susan@diabetesed.net.

Information Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to send you our newsletter or tell you about specials, new products or services, or changes to this privacy policy.

Choice/Opt-Out

You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email.

Cookies and Other Tracking Technologies

We do not use cookies on this site.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at susan@diabetesed.net

Links to Other Websites

Our site includes links to other websites whose privacy practices may differ from those of Diabetes Education Services. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Notification of Privacy Statement Changes

We may update this policy from time to time as our information practices are modified or changed. All updates will be posted to this page.

Contact Information

You can contact us by writing or email us at the address below.

Diabetes Education Services
45 Old Chico Way
Chico, CA  95927-3749

susan@diabetesed.net

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