Online University Orientation

Welcome to the Diabetes Ed Online University. We have developed this simple tutorial to provide a visual navigation tool so you can easily find your way around. This orientation also includes answers to the most commonly requested features. Thank you for joining us.


How to Login

To access your online courses, you will want to login to the Online University. You can do this by clicking the green Student Login button:

If you are new, you will have to click “forgot password” and follow the prompts in your email to reset your online university password.

When you successfully log in for the first time, you should see this screen:

Accessing Your Courses


Although you can access your courses in a number of ways, the best way is to click “Enrolled Courses” on the left-hand side of the screen.

Phone and Tablet users – you may have to click on the three purple bars menu icon (hamburger) to open the side menu pictured below:

Once you click enrolled courses, you can click the title of whichever course you want to start with, for instance, “Level 1 – Standards of Care”:

This will take you to the Overview tab, but you will want to be in the Start tab to access course content:

Once you’re in the start tab, you can watch the video presentation, listen to the podcast, and view the course handouts and any topical resources we’ve included.

Critical Thinking Tool


You will need to take the course survey, then complete the Critical Thinking Tool before you will gain access to the test. The test is locked until the survey and Critical Thinking Tool are complete. This is a requirement for all professions for accreditation purposes so that we can offer nationally accredited* CEs. Once you complete a section, a purple checkmark appears by it to show it was successfully finished:

For each Critical Thinking Tool, you will need to add the title of the course to the first question, that reviews the Background & Rationale for the Critical Thinking Tool. Reminder: This is a requirement for all professions for accreditation purposes so that we can offer nationally accredited* CEs.

Copy the title as featured above and paste it into the first question. This will allow you to distinguish which Critical Thinking Tool goes to which course for your printed copy.

After you fill out each question, click “finish” to submit the Critical Thinking Tool

To save a copy for your records, in the event of an audit, click the “print” icon.

This will then open a copy of the PDF to print in a new tab. Click the printer icon in the top right to print a copy of the down arrow to save a copy to your device.

Test Responses & Critical Thinking Tool History


Once you finish a test, survey, or Critical Thinking Tool, you can find all our testing information, scores, and printable transcripts under “Test History”, which is also included in the left-hand side of the screen:

To print a copy of the Critical Thinking Tool, click the purple link “Critical Thinking Tool” for the course you want a printout for.

On the Critical Thinking Tool page, click “print” for a copy for your records.

For test results and to see which questions you missed, find the course you’re looking for in the list on your Test History and click on the test name to see which questions you got right or wrong:

Once you’ve clicked a test name to find out more details, you can see how many were correct, how many were incorrect, and by downloading the detailed report or clicking the “Question Analysis” tab you can find out which questions you got right or wrong:

Once in the Question Analysis Tab, you’ll see an overview of which question you got right or wrong. By clicking the question number, you can review what the full question was:

If you want to review the questions one at a time, click Question Number 1, then click “Next” through all the questions in the exam:

We purposefully do not give an answer key in the Question Analysis and will not give out an answer key to any of our courses. This is because we want to encourage reviewing of the material if you are stumped on a question to better learn the content.

CE Certificate


Once you complete the test with at least 80%, the course will be marked complete and will shift over to your “Completed Items” on your Dashboard. It will also be marked complete by a red ribbon icon, which lets you know you can print your certificate:

If your course has an “ended” sticker next to its name, it means your access to that course has expired. All of our online courses come with one full year of access from the date of purchase, and the benefit of purchasing in a bundle is that you are eligible to purchase our extensions instead of re-purchasing each course or program you want to extend.

Coming to the end of your year? Look at our available extensions below to see if you can extend your access:

Do you still have questions?

See our Frequently Asked Questions page for our online university, call us at 530-893-8635, or email us your questions.

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