Question of the Week | Best approach for distress & DKA?

RJ is in the hospital for the 3rd time this year in DKA.  You ask RJ to complete the diabetes distress survey tool and immediately recognize that RJ is experiencing high levels of diabetes distress.  

When working with RJ to assess what is happening, which of the following approaches could be used as a conversational tool?

  1. Use closed-ended questions to create a safe space for the interaction.
  2. Keep your clinical reports and records handy to use for reference.
  3. Accept RJ’s current self-management regimen without judgement.
  4. Avoid use of too many feeling words because it might embarrass RJ.

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