To provide exceptional customer service as our company continues to grow, we are excited to introduce Brent McMenomey, the newest member of our team. Brent is a perfect fit for our Customer Advocate & Brand Ambassador position given his extensive background in customer service, graphic design, and marketing.
As your Customer Advocate, he will always be sure your questions are answered and your concerns addressed. He has decades of experience in troubleshooting issues, both service-related and technical, and is always happy to help!
Brent loves nature, as well as animal lover with 3 dogs (Freya, Sadie and Wesley), a few chickens and 15 finches. Brent also has a YouTube Channel dedicated to gardening and small home renovations called Visit Our Garden that he films and edits with his partner. Welcome Brent!
Ginger is a full-time student at Butte College with plans to transfer to a four-year university to continue her studies. She loves performing arts and has done many local theater productions in her hometown.
For the past 10 years, Ginger has hosted a local radio program, playing music peppered with thoughtful and witty observations. She loves creative work and is a frame designer, plus she decorates our pancreas teaching pillows with a vibrant array of colorful alpha and beta cells. Ginger loves to write, dance, perform, and make short films (See her short film, Beauty Is… nominated for an award). She is a bright light and a burst of energy. We are thrilled to have her on our team!
Andrew is currently studying to become a Registered Nurse in hopes of being a healthcare advocate for those in his community. Andrew has extensive experience in quality control and customer service, with customer satisfaction being the primary objective. In his free time, he enjoys reading, music, art, & long walks. He will be helping us with quality improvement and managing our websites.
Meet our Director of Operations & Customer Happiness! Bryanna loves cooking, live music, and papercrafts. She is passionate about identifying the factors that limit healthcare accessibility and bridging those gaps through her volunteer work and as a team member at Diabetes Education Services.
Bryanna has worked in healthcare operations for over a decade with a strong emphasis on enhancing the customer experience through careful listening and implementation of ongoing quality improvement initiatives.
For the past four years at Diabetes Education Services, Bryanna has focused on empowering each person she works with so they can reach their individualized goals. As a customer happiness coach, Bryanna has helped hundreds of healthcare professionals achieve their dream of becoming certified diabetes specialists. In addition to being incredibly knowledgeable, she role models compassionate and kind communication with each phone call and email.
As the Director of Operations, Bryanna is passionate about improving the interface between our background systems and the customer experience. Bryanna’s vision, coupled with her action-oriented approach, has resulted in more user-friendly processes and straightforward navigation for people with all levels of tech comfort. Her leadership, passion, and innovative thinking make her a valuable asset to our organization, and we can’t wait to see what the future holds for this talented and whip-smart team member.
The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.
Diabetes Education Services offers education and training to diabetes educators in the areas of both Type 1 and Type 2 Diabetes for the novice to the established professional. Whether you are training to be a Certified Diabetes Care and Education Specialist (CDCES), practicing at an advanced level and interested in board certification, or a health care professional and/or Certified Diabetes Care and Education Specialist (CDCES) who needs continuing education hours to renew your license or CDCES, we have diabetes education information, resources and training; learning and teaching tools; and diabetes online courses available for continuing education (CE). Read our disclaimer for full disclosure.