For last week’s practice question, we quizzed participants on applying the quadruple aim. 91% of respondents chose the best answer. We want to clarify and share this important information, so you can pass it on to people living with diabetes and your colleagues, plus prepare for exam success!
Before we start though, if you don’t want any spoilers and haven’t tried the question yet, you can answer it by clicking here.
A diabetes care and education specialist is evaluating a new program that includes group education visits, CGM data sharing, and team-based care coordination for adults with type 2 diabetes.
- A. The program reduces A1C levels, increased access to care and increased provider workloads.
- B. The program improves patient satisfaction scores in 4 quadrants.
- C. The program enhances patient satisfaction, improves A1c and time in range, lowers healthcare costs and improves provider workload efficiency.
- D. The program increases organizational leadership and improves appointment frequency, clinic revenue, and client access.
Getting to the Best Answer
Answer A is incorrect. 3.45% chose this answer, “The program reduces A1C levels, increased access to care and increased provider workloads.” This answer is incorrect. While the program did achieve clinical outcomes it negatively impacted provider experience. This answer does not meet the Quadruple Aim, which requires balance across all four components.
Answer B is incorrect. 1.15% of you chose this answer, “The program improves patient satisfaction scores in 4 quadrants.” This answer is incorrect. While patient experience is improved, this answer represents a single-domain improvement rather than a system-level approach.
Answer C is correct. About 91.38% of respondents chose this: “The program enhances patient satisfaction, improves A1c and time in range, lowers healthcare costs and improves provider workload efficiency.” This answer is correct as it aligns with all four components of the Quadruple Aim: improved outcomes/population health (A1C/time in range), improved patient experience, reduced costs, and improved provider work life.
Finally, Answer D is incorrect. 4.02% chose this answer, “The program increases organizational leadership and improves appointment frequency, clinic revenue, and patient access.” This answer is incorrect. Increasing visit frequency may improve access or revenue, but it does not inherently address population health outcomes, patient experience, cost reduction, or provider well-being. In some cases, it may even contribute to provider burden if not designed thoughtfully
We hope you appreciate this week’s rationale! Thank you so much for taking the time to answer our Question of the Week and participate in this fun learning activity!
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