What we say matters

As educators, advocates, spouses, friends, and providers, our use of language can deeply affect the self-view of people living with diabetes every day.

Intentional communication is a powerful tool that can uncover trauma, identify barriers, and move both the provider and person with diabetes toward a greater understanding of the issues involved.

The language used in the health care setting is immensely important in determining trust, mutual respect, and meaningful long-term relationships.

Many people with diabetes have experienced injustice, trauma, marginalization, and are often struggling with feelings of shame and blame.

Topics covered include:

• Learn phrases, words, and approaches that can be left behind.
• Describe diabetes language that is respectful, inclusive, person-centered, and imparts hope.
• Discuss how to evaluate for ACE and provide trauma-informed care
• Practice communicating about diabetes using phrases free from judgment with a focus on a strength-based approach.

Intended Audience: A critical course for anyone in the field of diabetes education!

Instructor: Beverly Thomassian RN, MPH, CDCES, BC-ADM is a working educator and a nationally recognized diabetes expert.

Two registration options:

• Enroll for FREE (No CEs): Click here to enroll.
• Earn 0.5 CEs – Fee: $19.00 – Click here to enroll in the course.

Enroll in our entire Level 4 | Advanced & Specialty Topic Courses

Advanced Level & Specialty Topics 2024 Webinar Updates 

All courses air at 11:30 a.m. (PST)

Clinical Practice & Assessment

• July 19, 2024 – Class 1: Type 2 Diabetes Intensive | 2.0 CEs
• July 25, 2024 – Class 2: Cancer & Diabetes | 1.25 CEs
• August 1, 2024 – Class 3: 3 Steps to DeFeet Amputation; Assess, Screen, Report | 1.0 CEs

Insulin Calculations & Pattern Management

• August 20, 2024 – Class 4: Insulin Calculation Workshop | From Pumps & Beyond | 1.5 CEs
• August 22, 2024 – Class 5: Solving Glucose Mysteries for Type 1 | 1.5 CEs
• August 27, 2024 – Class 6: Solving Glucose Mysteries for Type 2 | 1.5 CEs
• September 26, 2024 – Class 7: Basal Bolus Therapy in Hospital |1.5 CEs

Beyond the Usual Diabetes Topics

• November 12, 2024 – Class 8: From the Gut to the Butt – Exploring the GI System | 1.5 CEs
• October 29, 2024 – Class 9: The Impact of Adverse Childhood Experiences on Health | 1.0 CE
• November 19, 2024 – Class 10: Strategies to Revitalize Your Diabetes Program or Business | 1.5 CEs

Bonus Courses

• July 11, 2024 – Class 11: What We Say Matters: Language that Respects the Individual and Imparts Hope | 0.5 CEs
• Class 12: Mindfulness & Compassion in the Diabetes Encounter Webinar | No CEs
• Class 13: Behavior Change Theories Made Easy | 1.0 CE

All hours earned count toward your CDCES Accreditation Information