For last week’s practice question, we quizzed participants on RT forgetting their insulin, and what would be the best response. 63.10% of respondents chose the best answer. We want to clarify and share this important information, so you can pass it on to people living with diabetes and your colleagues, plus prepare for exam success!
Before we start though, if you don’t want any spoilers and haven’t tried the question yet, you can answer it below: Answer Question
RT has type two diabetes and has been maintaining a time and range of 70% or greater. However, when they show up at the office, the last week’s time in range dropped to 30%. You ask what was different this week from the previous few months. RT tells you they went on a five day fishing trip and forgot their insulin.
What’s the best response?
- Next time, make sure to take your insulin and put it in the refrigerator for safekeeping.
- Before we dive into the diabetes stuff, tell me about your fishing trip.
- I’m worried that you’re going get complications due to high blood glucose levels.
- I’m just relieved you did not go into diabetes ketoacidosis.
Getting to the Best Answer
Answer A is incorrect: 15.69% chose this answer, “Next time, make sure to take your insulin and put it in the refrigerator for safekeeping.” This approach goes under the compliance model, where the healthcare professional only provides one way instruction without considering the individuals insights and problem solving skills. We want to work toward a person-centered collaborative approach to foster connection.
Answer B is correct: 63.10% chose this answer, “Before we dive into the diabetes stuff, tell me about your fishing trip.” Great job! This is the best answer. By asking RT about their fishing trip first, you let them know you are interested in their life experiences and this helps to establish a connection. After hearing about the trip, we might pivot and say something like, “Do you want to discuss strategies to bring your insulin on your next fishing trip?”
Answer C is incorrect: 9.27% chose this answer, “I’m worried that you’re going get complications due to high blood glucose levels.” Although this statement shows concern, it is unlikely that RT will get diabetes complications from not taking their insulin for a few days. This statement could lead to feelings of shame and failure, and may close the door to making a meaningful connection.
Answer D is incorrect: 11.94% chose this answer, “I’m just relieved you did not go into diabetes ketoacidosis.” This statement could evoke feelings of guilt and shame, that could close the door to future communication. And if RT has type 2 diabetes, the chance of DKA is minimal. Instead of focusing on the HCP feelings, let’s check in with RT and explore problem solving strategies for future trips that would work for them.
We hope you appreciate this week’s rationale! Thank you so much for taking the time to answer our Question of the Week and participate in this fun learning activity!
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