Newly Updated Free Webinar: What We Say Matters: Language that Respects the Individual and Imparts Hope| Airs May 18th
What we say matters.

As educators, advocates, spouses, friends, and providers, our use of language can deeply affect the self-view of people living with diabetes every day.
Intentional communication is a powerful tool that can uncover trauma, identify barriers, and move both the provider and person with diabetes toward a greater understanding of the issues involved.
The language used in the health care setting is immensely important in determining trust, mutual respect, and meaningful long-term relationships.
Many people with diabetes have experienced injustice, trauma, marginalization, and are often struggling with feelings of shame and blame.
- Let’s lift people through our commitment to careful listening.
- Let’s choose the language that is person-centered and free from judgment.
- Let’s empower our interactions by identifying and addressing trauma and the impact of social determinants.
FREE Webinar – Lifting People Up
Topics covered include:
- Learn phrases, words, and approaches that can be left behind.
- Describe diabetes language that is respectful, inclusive, person-centered, and imparts hope.
- Discuss how to evaluate for ACE and provide trauma-informed care
- Practice communicating about diabetes using phrases free from judgment with a focus on a strength-based approach.
This mini-webinar is free, and no CEs are provided, but there is lots of great info!
Level 4 | Solving Glucose Mysteries for Type 2 | 1.5 CEs

Why are glucose levels elevated in the morning? When should insulin be started? What is the next step to get A1c to target?
During this 60-minute course Coach Beverly addresses each of these glucose mysteries and more, using a person-centered approach. She describes a stepwise approach to evaluate glucose patterns and correct common issues encountered by people living with type 2 diabetes.
By attending this webinar, you will gain confidence in evaluating glucose patterns and making recommendations for improvement.
Objectives
- Describe common glucose mysteries encountered by people with type 2 diabetes.
- Using a stepwise approach, evaluate factors affecting glucose patterns.
- State interventions to increase time-in-range and improve quality of life.
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[yikes-mailchimp form=”1″]Accreditation: Diabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and Commission on Dietetic Registration (CDR), Provider DI002. Since these programs are approved by the CDR it satisfies the CE requirements for the CDCES regardless of your profession.*
The use of DES products does not guarantee the successful passage of the CDCES exam. CBDCE does not endorse any preparatory or review materials for the CDCES exam, except for those published by CBDCE.