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AH-HA – A Fresh Approach to DSME

AH-HA – A Fresh Approach to DSME

by Beverly Thomassian, RN, MPH, CDCES, BC-ADM

As diabetes professionals, we have all witnessed that moment of clarity that lights up a person’s face when they experience that “AHA” moment. As educators, the “AHA” experience is the end result we work toward; it sends a strong signal that there is a breakthrough; a new understanding that comes from deep inside. That is what the AH-HA Diabetes Self-Management Program is all about. This highly interactive person-driven program uses a “discovery learning” approach to diabetes education. It recognizes the individual’s experience and expertise and builds confidence that they can succeed in trying new strategies to improve their diabetes self-management and quality of life. The good news is that the approach is straightforward to implement. Additionally, educators can use the AH-HA approach with individuals or in a group setting.

There are three main components to the AH-HA approach:

  1. Set up a judgment-free zone.
  2. Support informed and “wise” decisions.
  3. Use the 5 M framework for problem-solving.

Judgement Free Zone 

Creating a judgment-free zone during diabetes coaching and education sessions lays the groundwork to make meaningful connections.  This “safety zone” provides individuals with a place to share their truth and have someone acknowledge and recognize what they are going through. It also helps to identify areas of distress and collaborate on problem-solving. Setting a judgment-free zone also opens the door to more fruitful conversation when gathering groups together in person or virtually.  To create this environment, the facilitators need to establish the ground rules. For example, the facilitator might say, “There are no good or bad blood sugars or good or bad foods. If a person is stressed out and eats a donut, they are not cheating; they are choosing to have a donut. If people have blood glucose levels out of range, they are not failing; they need support and help with problem-solving based on their lived experiences.”  If someone uses judgmental terms during the session, the educator gently reminds them that this is a judgment-free zone and encourages them to rephrase it. 

Informed vs. “Wise” Decision

When discussing diabetes self-management goals and behavior adjustments, the  AH-HA program encourages individuals to make not only “informed” choices (that work for their diabetes) but also “wise” choices. Wise choices consider and recognize the individual’s values, preferences, needs, and wants.  For example, if a person tells you, “I am going to cut out carbs to get my blood sugars under target,” we would acknowledge that this might be an informed choice. “Yes, cutting out carbs will likely lower your blood sugars, but is it a “WISE” choice?” Does it match their values, preferences, needs, and wants? Or would cutting out carbs significantly decrease their life’s pleasure and joy?  Of course, the ultimate decision is up to the individual, but it is worth helping them explore and consider their choices out loud.  After all, diabetes lasts a lifetime, and we want to support daily quality of life while reducing the risk of complications.

The next step is to encourage participants to choose an experiment they would like to work on to see how it affects their blood sugars. They can use fingerstick glucose monitoring, or a continuous glucose monitor, to evaluate the results of their actions and decide whether to continue the experiment or try something different.

The 5 M’s Framework

In the AH-HA model, participants are asked to guess the 5 “M” words that impact blood glucose levels. Monitoring is not one of the official M’s because it results from the 5 M’s and is referred to as the glucose number.

The 5 M’s for Diabetes Self-Management Include:

  • Mood – including emotions, diabetes distress, and physical stress
  • Medicines – type and dose
  • Movement – physical activity
  • Meals – food, beverages, and portions
  • Minutes – the timing of medicine, meals, movement, and monitoring

Initially, facilitators explore the meaning of each of the 5 M’s and continue to use them as a discussion framework in each session.

The repetition of returning to the 5 M’s each meeting provides participants with a way to organize and integrate diabetes information into their own lives.

This method is quick and doesn’t focus on teaching all the ins and outs of diabetes. Instead, the instructors lean into the lived experience and expertise of the individuals in their own lives.

Over time, participants start to intuitively use the 5 M framework to discuss their diabetes self-management efforts. The 5 M’s also help participants adopt new problem-solving skills and expand their thinking beyond self-blame and the immediate outcome of their decisions. Plus, since the participants are coming up with their own solutions, it provides them with a customized plan for future and similar situations.

The 5 M framework helps participants become quickly engaged in individual sessions and conversations with other group members. In group settings, other members may point out other M’s to consider or provide words of support.  In individual settings, educators can recognize the M currently being addressed and explore if another M might also be worth considering. For example, an educator might say, “I hear you are taking your medicines every day, yet your blood sugars are still above your target goal. Would you consider adding any other M’s to your experiment?”

Coach Beverly is one of the diabetes education specialists co-leading virtual group classes as part of the ongoing research on the AH-HA study.  As an instructor and observer, she has witnessed the effectiveness of this approach firsthand. Participants who might be initially unsure about the AH-HA program approach quickly become more engaged in their own diabetes self-management and are excited to help coach and support other class members.  You are welcome to download a PDF of this article for your reference and to share it with your colleagues.  Plus, since this study is ongoing, people living with type 2 diabetes who meet the criteria are encouraged to sign up to benefit from this free 5-session program.

Here is to more “AH-HA” moments and transformation of diabetes self-management education through self-discovery. I want to give special thanks to my mentor and lead facilitator, Susan Guzman, PhD, who inspires me  with new and profound communication approaches each time we collaborate.

Download PDF of this Article to Share.

References

The AH-HA! Project: Transforming Group Diabetes Self-Management Education Through the Addition of Flash Glucose Monitoring – William H. Polonsky, Addie L. Fortmann, Emily C. Soriano, Susan J. Guzman, and Martha M. Funnell

Kloss KA, Funnell MM, Nwankwo R. Going Beyond Education: A Practical Framework for Diabetes Self-Management and Decision-Making. ADCES in Practice. 2022;10(5):8-12. doi:10.1177/2633559X221114871

Great news. There is still space for individuals with type 2 diabetes to join this FREE virtual AH-HA research program led by a team of experts.


AH-HA RESEARCH STUDY- There are still openings!

Innovative Diabetes Education Program: AHHA Study
A NEW research opportunity for people with Type 2 Diabetes

Are you a diabetes health care professional or person with diabetes who is ready to get on track with your diabetes?

We want to encourage you to let your community know about an exciting research opportunity.

We are inviting people diagnosed with type 2 diabetes less than 5 years ago, who live anywhere in the U.S., with a most recent A1C of 7.5% or higher to click this link below to see if they qualify for the study.

If so, the Behavioral Diabetes Institute is conducting a research study examining how innovative new approaches to diabetes education might help to improve glucose outcomes and quality of life outcomes. Participants will be randomly assigned to take part in one of two different live, online, group education programs. Each group program will be lively and informative, and will meet once weekly for 5 weeks in a row.

Also, half of the participants will receive a continuous glucose monitor and free testing supplies.

To find out more and see if you might qualify, click below to apply. Or for more information, email them at [email protected] or call us at 858-336-8693.

 Get Started – Pre-Qualify Here

 

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.

Rationale of the Week | What does Medicare Cover?

For last week’s practice question, we quizzed participants on what Medicare will cover. 54% of respondents chose the best answer. We want to clarify and share this important information, so you can pass it on to people living with diabetes and your colleagues, plus prepare for exam success!

Before we start though, if you don’t want any spoilers and haven’t tried the question yet, you can answer it below: Answer Question 

Lightbulb and text: Rationale of the Week

Question: KT just turned 65 and asks you about Medicare Insurance Coverage for Diabetes. 

Which of the following is accurate regarding Medicare Coverage for people living with diabetes?

Answer Choices:

  1. Medicare Part D covers Diabetes Self-Management Education
  2. Medicare Part A covers Diabetes Prevention Programs.
  3. Medicare Part B covers durable medical equipment and diabetes medications.
  4. Medicare Part A covers hospitalization.
Pie chart of Medicare coverage breakdowns.

Getting to the Best Answer

If you are thinking about taking the certification exam, this practice test question will set you up for success. Test writers anticipate possible answers based on the details in the question. They will wave those “juicy answers” right under your nose. Your job is to weed through the particulars, pluck out the most important elements and choose the BEST answer.

Answer 1 is incorrect. 15.38% chose this answer. “Medicare Part D covers Diabetes Self-Management Education.” Actually, medicare Part D helps cover the cost of prescription drugs. Part D is optional and only provided through private insurance companies approved by the federal government. However, Part D is offered to everyone who qualifies for Medicare. Costs and coverage may vary from plan to plan

Answer 2 is incorrect. 11.4% of you chose this answer. “Medicare Part A covers Diabetes Prevention Programs.”  Actually, medicare part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some home health care.

Answer 3 is incorrect. About 19.66% of respondents chose this. “Medicare Part B covers durable medical equipment and diabetes medications.” Part B doesn’t help cover diabetes medications, but Part B does cover:

  • Services from doctors and other health care providers
  • Diabetes Self-Management Education
  • Outpatient care, Home health care
  • Durable medical equipment (like meters, CGMs, wheelchairs, walkers, hospital beds, and other equipment)
  • Many preventive services (like screenings, shots or vaccines, and yearly “Wellness” visits)

Finally, Answer 4 is correct. 53.56% chose this answer. “Medicare Part A covers hospitalization.” YES, GREAT JOB. This is the best answer.  

Medicare Part A covers: 

  • Inpatient care in a hospital
  • Skilled nursing facility care
  • Nursing home care (inpatient care in a skilled nursing facility that’s not custodial or long-term care)
  • Hospice care
  • Home health care

We hope you appreciate this week’s rationale! Thank you so much for taking the time to answer our Question of the Week and participate in this fun learning activity!

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

AccreditationDiabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and our Level 2 | Setting up a Successful DSME Program awards 1.5 CPEUs in accordance with the Commission on Dietetic Registration’s CPEU Prior Approval Program.

The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.

Question of the Week | Why did 16 year old stop taking meds?

Question of the Week Diabetes Education Services

A 16 year old tells you they stopped taking their diabetes medications. “It doesn’t seem to matter whether or not I take them”.

What is the best response?

  1. Acknowledge their honesty and ask them to discuss with their provider.
  2. Gently remind them that stopping their meds is dangerous.
  3. Ask them if they are experiencing trauma at home.
  4. Explore possible reasons for this action.

Want to learn more about this question?

Join us live on July 11th at 11:30 am PST for our 

Language and Diabetes FREE Webinar

Webinar on respectful language in diabetes education

What we say matters.

As educators, advocates, spouses, friends, and providers, our use of language can deeply affect the self-view of people living with diabetes every day.

Intentional communication is a powerful tool that can uncover trauma, identify barriers, and move both the provider and person with diabetes toward a greater understanding of the issues involved.

The language used in the health care setting is immensely important in determining trust, mutual respect, and meaningful long-term relationships.

Topics covered include:

  • Learn phrases, words, and approaches that can be left behind.
  • Describe diabetes language that is respectful, inclusive, person-centered, and imparts hope.
  • Discuss how to evaluate for ACE and provide trauma-informed care
  • Practice communicating about diabetes using phrases free from judgment with a focus on a strength-based approach

This webinar is free and you can view it at any time, on any device. To earn CEs, you can purchase this course at our online university store.

Coach Beverly Thomassian, RN, MPH, BC-ADM, CDCES

Author, Nurse, Educator, Clinician, and Innovator, Beverly has specialized in diabetes management for over twenty years. As president and founder of Diabetes Educational Services, Beverly is dedicated to optimizing diabetes care and improving the lives of those with diabetes.

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

Accreditation: Diabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and Commission on Dietetic Registration (CDR), Provider DI002. Since these programs are approved by the CDR it satisfies the CE requirements for the CDCES regardless of your profession.*

The use of DES products does not guarantee the successful passage of the diabetes certification exams. CBDCE & ADCES does not endorse any preparatory or review materials for the certification exams, except for those published by CBDCE & ADCES.

**To satisfy the requirement for renewal of certification by continuing education for the Certification Board for Diabetes Care & Education (CBDCE), continuing education activities must be applicable to diabetes and approved by a provider on the CBDCE List of Recognized Providers (www.ncbde.org). CBDCE does not approve continuing education. Diabetes Education Services is accredited/approved by the Commission of Dietetic Registration which is on the list of CBDCE Recognized Providers.

Rationale of the Week | Inpatient didn’t get bolus insulin before lunch. What is best action?

For last week’s practice question, we quizzed participants on missing bolus insulin before lunch, how should you follow up? 66of respondents chose the best answer. We want to clarify and share this important information, so you can pass it on to people living with diabetes and your colleagues, plus prepare for exam success!

Before we start though, if you don’t want any spoilers and haven’t tried the question yet, you can answer it below: Answer Question 

Lightbulb and text: Rationale of the Week

Question: RT is in the hospital with pneumonia. Based on pre lunch glucose check, RT needs 3 units bolus insulin for lunch. RT’s blood glucose before lunch (20 minutes ago) was 173. You walk in room and RT is almost done with lunch.  

What is best action?

Answer Choices:

  1. Give the 3 units of bolus insulin now.
  2. Hold the bolus insulin since RT is almost done.
  3. Recheck the glucose now and adjust insulin dose accordingly.
  4. Call MD for further instructions.
Pie chart of insulin dosage instructions

Getting to the Best Answer

If you are thinking about taking the certification exam, this practice test question will set you up for success. Test writers anticipate possible answers based on the details in the question. They will wave those “juicy answers” right under your nose. Your job is to weed through the particulars, pluck out the most important elements and choose the BEST answer.

Answer 1 is correct. 66.15% chose this answer. “Give the 3 units of bolus insulin now.” YES, this is the BEST answer.  Since RT just checked their blood glucose 20 minutes ago, even though they have consumed most of their meal, it is best to give the bolus insulin now so the insulin can help blunt the post prandial increase. It also provides a great teaching moment to encourage individuals to give insulin before eating, to allow the insulin to start working to match the post meal increase from food. 

Answer 2 is incorrect. 5.59% of you chose this answer. “Hold the bolus insulin since RT is almost done.”  If we hold the bolus insulin, RT’s blood glucose level will go above target since there would be no insulin available to store the incoming carbohydrates in muscle and liver cells as glycogen.

Answer 3 is incorrect. About 18.94% of respondents chose this. “Recheck the glucose now and adjust insulin dose accordingly.”  Unfortunately, this is not a good time to determine insulin needs based on glucose. Since RT is eating, the blood sugars are rising and we might end up giving too much insulin based on this temporary increase.  It is best to determine insulin dose on premeal glucose and anticipated carb consumption.

Finally, Answer 4 is incorrect. 9.32% chose this answer. “Call MD for further instructions.” No need to call for instructions in this situation. If a person with diabetes experienced this situation at home, they would simply give their insulin mid-meal.  In this situation, it won’t cause any harm to give the recommended dose now.  It also provides a great teaching moment to encourage individuals to give insulin before eating, to allow the insulin to start working to match the post meal increase from food. 

 

We hope you appreciate this week’s rationale! Thank you so much for taking the time to answer our Question of the Week and participate in this fun learning activity!

Want to learn more about this question?

Join us live on [Air Date] for our

Hospitals & Hyperglycemia

Level 2 Standards of Care Intensive

Webinar on hyperglycemia standards, 2 CEs, $29.

Research demonstrates the importance of glucose control during hospitalization to improve outcomes not only in the inpatient setting but after discharge. This course reviews the evidence that supports inpatient glucose control & outlines practical strategies to achieve targets in the inpatient setting. We incorporate the latest American Diabetes Association’s (ADA) Standards of Medical Care in Diabetes & provide links to resources & inpatient management templates.

Objectives:

  1. Describe the impact of hyperglycemia in the hospital setting.
  2. Discuss the importance of inpatient glucose control.
  3. List three strategies to get glucose to the goal in the hospital setting.

Learning Outcome:

The diabetes care team will gain insights and knowledge of special considerations, individualized goals, and standards for inpatients with diabetes that they can include in their practice.

Target Audience:

This course is a knowledge-based activity designed for individuals or groups of diabetes professionals, including RNs, RDs/RDNs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, and other healthcare providers interested in staying up to date on current practices of care for people with prediabetes, diabetes, and other related conditions. The practice areas for RDs/RDNs for CDR reporting are healthcare, preventative care, wellness, and, lifestyle along with, education and research. 

CDR Performance Indicators:

  • 9.6.7
  • 9.6.8
  • 10.3.1

Instructor: Beverly Thomassian RN, MPH, CDCES, BC-ADM is a working diabetes specialist and a nationally recognized diabetes expert.

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

Accreditation: Diabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and our CPEU courses have received Prior Approval* from the Commission of Dietetic Registration (CDR), Provider DI002. Since our CPEU courses received Prior approval* from the CDR, these CPEU courses satisfy the CE requirements for the CDCES /BC-ADM regardless of your profession! 

The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.

Save $100 on Most Popular Online Bundles

 

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The Imperfections of BMI

Is BMI the Right Measure?

By Christine Craig, MS, RD, CDCES

For years, the Body Mass Index (BMI) has been the standard for determining body weight health, but are there other factors we should be considering?

In June of 2023, the American Medical Association (AMA) adopted a policy to clarify the use of BMI for medical care. And in 2024, the ADA Standards of Care1 followed, updating their recommendations for the use of BMI. 

Both organizations reported BMI as an imperfect measure as it does not measure weight distribution or factor in weight-related health conditions. More accurate body measurement approaches are under consideration that may replace BMI in the future.

Happy woman exercising with dumbbells outside.

(more…)

Question of the Week | What does Medicare Cover?

Question of the Week Diabetes Education Services

KT just turned 65 and asks you about Medicare Insurance Coverage for Diabetes. 

Which of the following is accurate regarding Medicare Coverage for people living with diabetes?

  1. Medicare Part D covers Diabetes Self-Management Education
  2. Medicare Part A covers Diabetes Prevention Programs.
  3. Medicare Part B covers durable medical equipment and diabetes medications.
  4. Medicare Part A covers hospitalization.

Join us live on June 20th, 2024 for our

Setting up a Successful DSME Program

Level 2 Standards of Care Intensive

Successful Diabetes Program Webinar with Coach Beverly.

This course provides you with a succinct overview of the latest standards for Diabetes Self-Management Education (DSME) & Support Programs. If you are taking certification exams or considering setting up a DSME program, this program is designed for you. We highlight the newly revised & simplified standards & provide strategies for program implementation. In addition, we discuss Medicare Reimbursement & covered benefits. This course provides insights into the exam philosophy & also highlights critical content areas.

Objectives:

  1. Describe DSME program examples from across the country.
  2. List the six standards for creating a successful DSME program.
  3. Discuss marketing strategies for success.
  4. Describe Medicare Reimbursement for diabetes care & education.

Learning Outcome:

Participants will articulate the steps involved in setting up and meeting the Standards while exploring psychosocial issues and considering social determinants of health.

Target Audience:

This course is a knowledge-based activity designed for individuals or groups of diabetes professionals, including RNs, RDs/RDNs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, and other healthcare providers interested in staying up to date on current practices of care for people with prediabetes, diabetes, and other related conditions. The practice areas for RDs/RDNs for CDR reporting are healthcare, preventative care, wellness, and, lifestyle along with, education and research. 

CDR Performance Indicators:

  • 9.6.7
  • 9.6.8

Instructor: Beverly Thomassian RN, MPH, CDCES, BC-ADM is a working educator and a nationally recognized diabetes expert.

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

AccreditationDiabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and our Level 2 | Setting up a Successful DSME Program awards 1.5 CPEUs in accordance with the Commission on Dietetic Registration’s CPEU Prior Approval Program.

The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.

Question of the Week | Inpatient didn’t get bolus insulin before lunch. What is best action?

Question of the Week Diabetes Education Services

RT is in the hospital with pneumonia. Based on pre lunch glucose check, RT needs 3 units bolus insulin for lunch. RT’s blood glucose before lunch (20 minutes ago) was 173. You walk in room and RT is almost done with lunch.  

What is best action?

  1. Give the 3 units of bolus insulin now.
  2. Hold the bolus insulin since RT is almost done.
  3. Recheck the glucose now and adjust insulin dose accordingly.
  4. Call MD for further instructions.

Want to learn more about this question?

Join us live on June 13th at 11:30AM PST for our

Hospitals & Hyperglycemia

Level 2 Standards of Care Intensive

 
Webinar on Hyperglycemia Standards June 13, 2024

Research demonstrates the importance of glucose control during hospitalization to improve outcomes not only in the inpatient setting but after discharge. This course reviews the evidence that supports inpatient glucose control & outlines practical strategies to achieve targets in the inpatient setting. We incorporate the latest American Diabetes Association’s (ADA) Standards of Medical Care in Diabetes & provide links to resources & inpatient management templates.

Objectives:

  1. Describe the impact of hyperglycemia in the hospital setting.
  2. Discuss the importance of inpatient glucose control.
  3. List three strategies to get glucose to the goal in the hospital setting.

Learning Outcome:

The diabetes care team will gain insights and knowledge of special considerations, individualized goals, and standards for inpatients with diabetes that they can include in their practice.

Target Audience:

This course is a knowledge-based activity designed for individuals or groups of diabetes professionals, including RNs, RDs/RDNs, Pharmacists, Nurse Practitioners, Clinical Nurse Specialists, Physician Assistants, and other healthcare providers interested in staying up to date on current practices of care for people with prediabetes, diabetes, and other related conditions. The practice areas for RDs/RDNs for CDR reporting are healthcare, preventative care, wellness, and, lifestyle along with, education and research. 

CDR Performance Indicators:

  • 9.6.7
  • 9.6.8
  • 10.3.1

Instructor: Beverly Thomassian RN, MPH, CDCES, BC-ADM is a working diabetes specialist and a nationally recognized diabetes expert.

Sign up for Diabetes Blog Bytes – we post weekly Blog Bytes that are informative and FREE! Every week we post one exam practice Question of the Week and Rationale of the Week. Sign up below!

Accreditation: Diabetes Education Services is an approved provider by the California Board of Registered Nursing, Provider 12640, and our CPEU courses have received Prior Approval* from the Commission of Dietetic Registration (CDR), Provider DI002. Since our CPEU courses received Prior approval* from the CDR, these CPEU courses satisfy the CE requirements for the CDCES /BC-ADM regardless of your profession! 

The use of DES products does not guarantee the successful passage of the certification exam. CBDCE and ADCES do not endorse any preparatory or review materials for the CDCES or BC-ADM exams, except for those published by CBDCE & ADCES.